A grieving widow says the three-month fight for her husband’s death certificate has been the “most humiliating and demeaning experience of her life”.While mourning the sudden loss of her husband-of-18 years, Suzie Lowe has had to endure the additional heartache of “making countless daily phone calls” to chase up the death certificate she still hasn’t got.Mrs Lowe has taken her battle for the death certificate of husband Rob Ambrosio to the coroner and her MP Dale Butler, then all the way to Health Minister Zane DeSilva.She said: “It’s been hard work as no one in Government seems to know what anyone else is doing.”The lengthy delay has been caused by the need to carry out a toxicology test on a sample of Mr Ambrosio’s blood. The sample has had to be sent overseas for analysis because of the closure of the Central Government Laboratory.It is understood that Mr Ambrosio’s test results were finally returned to Bermuda last week and Mrs Lowe is now “more hopeful than ever” of getting the death certificate. This will only happen, however, after the test results have gone to the pathologist, coroner, registrar, doctor and funeral parlour.Mrs Lowe of Warwick discovered her husband Mr Ambrosio, 54, dead in bed on the morning of April 30. Mr Ambrosio had no history of medical issues.Mr Ambrosio, who worked at Quantum Communications, was cremated in Canada and his memorial service was held in Bermuda.Mrs Lowe was warned it would “take a bit of time” to get a death certificate, but she said she had “absolutely no idea what was in store.”She is full of praise for Sergeant Lyndon Raynor in the Coroner’s office who tried to help by giving her an official letter from the Bermuda Police Service. The letter dated May 10 stated that Mr Ambrosio’s cause of death remained undetermined due to outstanding toxicology examinations.But Mrs Lowe, who is an artist, said: “It was an absolute nightmare. The letter I had from Sgt Raynor unfortunately meant nothing, no one accepted it.“You can’t do anything without a death certificate, it’s the first thing everyone asks to see. When it’s your spouse, all financial matters are connected to getting a death certificate”.Mrs Lowe is unable to access her husband’s private pension or change the mortgage to interest-only. The bank has frozen their joint bank account and Mrs Lowe is unable to sell her husband’s bike “as everything is in his name”.Mrs Lowe has also been unable to get refunds on the vacations the couple had booked to Bali in June and Venice in October.She said: “When I was out of my body with grief, I was having to make phone calls to try to sort this out. It’s been a daily process, all because the local laboratory has been closed since October.“It’s been absolutely crazy, it’s taken month after month, I’ve just been given the runaround. I’ve had to do everything myself, I’ve had to jump through hoops.“It’s been the most demeaning and humiliating experience I’ve ever been through in my life. It’s really challenged me.”Mrs Lowe, 58, described MP Mr Butler as “phenomenal” for helping and putting her in touch with Mr DeSilva. She also contacted the Ministry of Public Works.But by last month Mrs Lowe said she was “so exhausted by the whole process” that she announced she was “willing to do it at her own expense”. She was told she had to find a laboratory accredited to Bermuda and have the tests authorised by Government.It was at this point that the Health Minister informed Mrs Lowe that Mr Ambrosio’s blood was among seven samples sent overseas. Mrs Lowe suspects her husband’s samples were only sent from Bermuda as she was “making noise” about it.Mrs Lowe is refusing to give up the battle, not just for herself but for “all Bermuda’s grieving families.” She says she knows of others who have endured lengthy delays for death certificates and inquest dates.Mrs Lowe said she was “amazingly lucky” to have the support of a strong network of friends and her 30-year-old daughter Tori, who got married just weeks after Mr Ambrosio’s death.She said she hadn’t even known she was entitled to a Government widow’s pension. She said she was grateful for that money although she accused the staff in that Government department of having “zero compassion”.Mrs Lowe said: “God only knows how many other people are going through the same as me.“They may not be as assertive as me, they may be at home on their own or they may think there is nothing they can do.”Mr Butler said he was happy to assist Mrs Lowe, who is one of his constituents, saying he completely understood why she needed the death certificate.He said: “Mrs Lowe has been ever so patient, but she deserves better. It has really been a nightmare for her and I share every bit of her concern.“I appreciate how quickly Minister Derek Burgess and Minister Zane DeSilva responded, but at the end of the day, we don’t have a Government laboratory so the problem has not been solved”.A Ministry of Health spokeswoman said: “Minister DeSilva and the staff at the Government Laboratory have done everything possible to assist Ms Lowe”.