In a move to maximise efficiency, the Bank of Butterfield is seeking an individual to lead a bank-wide strategic initiative to re-engineer its internal and customer service processes and procedures.

According to C. Wendell Emery, executive vice president of operations, the initiative - which is known as Project Odyssey - is intended to improve banking, credit and treasury processes, procedures and services to the overall benefit of customers and the bank.

When asked how long the project had been active and why it was implemented, Mr. Emery said: "Our business is service, and we are constantly looking at ways to do things better and more efficiently."

He said the driving force behind the initiative was the bank's senior executives.

Mr. Emery said of the goals of the project: "We expect that this project will provide benefits both to customers and the bank by way of improved access, accuracy and timelines of information, reduction in wasted effort, and low value activities, and to employees by increasing skill levels, providing greater career opportunities and enhancing the work environment."

The new vice president of business process re-engineering will report to Mr. Emery during the expected two to three year lifespan of the project.

On the Net:

www.bankofbutterfield.com.