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Overtime ban lifted at docks as importers share frustrations

Hamilton docks congested with empty containers in June (File photograph by Blaire Simmons)

Relief came after limited industrial action at the docks prompted a group of wholesalers, importers and shippers to claim that a ban on overtime for dock-workers at the port of Hamilton, which unionised staff have now agreed to drop, had been responsible for driving up prices for Bermudian families.

The collective, which released an anonymous statement, claimed that asking the public to absorb higher prices to “maintain leverage against an employer in a personal dispute” was unfair.

The Royal Gazette understands that after a union meeting the port staff agreed to return to regular working hours.

Randy Rochester, the chief executive of Polaris Holding Company, which runs dock operator Stevedoring Services Ltd, confirmed earlier that there was no backlog of containers at the facility — but told the Gazette the company “fully empathises with the wholesalers”.

He said SSL was “not pleased” whenever overtime went on hold, because “the only ones who suffer at the end of the day are the customers, as we have been stating from Day 1”.

The remarks came after Dawud Tucker, the president of the Bermuda Industrial Union’s port workers division, called for community support over its group’s decision to ban overtime at the docks this summer.

On Wednesday, the BIU urged management to rejoin talks on reinstating a worker who a tribunal ruled in 2024 had been unfairly dismissed.

Chris Furbert, the president of the union, acknowledged that the dispute concerned his son, Chris Furbert Jr, who was summarily dismissed from Stevedoring Services Ltd in 2020 after a conflict with management.

The Gazette was told that four businesses agreed to release the statement from “multiple wholesalers, importers and shippers” in response.

“Lowering Bermuda’s cost of living demands united action, not the leverage of the entire country by one dismissed employee and his union-leader father,” the group said.

“Five years on, their personal grievances should not be allowed to gamble with the country’s food security, erode nutrition or push every family’s bills higher each month.”

At the media conference on Wednesday, Mr Tucker described the ban as the only recourse available to the union, as port staff are deemed essential workers under the Trade Union and Labour Relations (Consolidation) Act 2021.

He added: “We’ve got to this point, we are still not being heard by the employer and we are asking the public to support us so that we can get the employer to come to the table.”

Mr Tucker insisted: “This is not something we intended to put the public through. This is our only voice, the only card we can play when it comes to industrial action, and that’s the suspension of overtime.

“We’re always open to the public’s best interests. We do not want to go through this, so we try to minimise the impact by a ban on overtime to get the attention of the employer.”

The group of wholesalers, importers and shippers said: “That framing ignores who is actually paying the bill.

“Overtime bans do not raise dockworkers’ pay; they raise Bermuda’s cost of living. Households pay more for groceries and essentials, and businesses shoulder spoilage, emergency logistics and demurrage.

“That is not solidarity; it is cost-shifting on to 55,000 people.

“The issue here is not labour, it is conduct. You can support workers and still reject a tactic that treats an essential service as leverage for a single, long-running employment dispute.

“In light of the Government's call for all sectors to help lower the cost of living, it is difficult to square the union’s decision to maintain the overtime ban with those shared goals.

“Shippers are working to move more product faster at lower cost. The union’s tactic manufactures delay and raise prices for all families.”

Bermuda Industrial Union president Chris Furbert at the BIU port workers division press conference this week (Photograph by Akil Simmons)

The collective, speaking ahead of the union meeting, called for a six-week suspension of the overtime ban to “stabilise supply”, adding: “The public’s message is simple — keep the food moving and take the dispute to talks or arbitration. An overtime ban does not increase worker pay; it suppresses it.”

From Stevedoring Services Ltd

Randy Rochester, the chief executive of Polaris Holding Company, which runs dock operator Stevedoring Services Ltd, said today: “SSL fully empathises with the wholesalers as we also are not pleased that the overtime ban remains in place, as the only ones who suffer at the end of the day are the customers as we have been stating from Day 1.

“We will continue working with the shipping agents to discharge their goods in a timely manner, as has been the case over the past few months despite the industrial action or equipment challenges that occurred in late June.”

He highlighted that refrigerated containers — reefers — were treated as priority and were discharged first from ships and usually collected by wholesalers the same day.

Mr Rochester added: “Reefers do not remain on the docks for more than 48 hours, and even if this should be the case, they are plugged in at the reefer bank to ensure the temperature is controlled so goods are not spoilt.

“SSL has a very good working relationship with its stakeholders and always remains open to a quick phone call or e-mail should a wholesaler believe there is a delay with receiving their products.”

On the suggestion of a six-week suspension of the overtime ban so that supply may be stabilised, he said: “If the decision was SSL’s, it would be business as usual today.

“However, it was the BIU that implemented the six-month overtime ban, so it is really up to them to do what’s in the best interest of the country while this matter is before the courts.”

The collective of wholesalers, importers and shippers claimed that the dock operator should publish weekly metrics so that the public can monitor changes in service.

Mr Rochester responded: “SSL maintains data on just about all facets of the operation.

“Each Monday morning, relevant data is e-mailed to industry partners which outlines how efficient SSL was the week prior.

“If there are any issues such as equipment failures, etc, SSL notifies stakeholders in advance so all are aware.”

While Mr Rochester maintained that docks management made the swift unloading of refrigerated containers a priority, the importers and distributors said that delays this summer had an impact on quality.

The statement said: “Every extra hour on the dock shortens shelf life, increases spoilage and waste and pushes up prices.”

“Fresh produce is not designed to sit sealed on a hot dockside. Eggs, lettuces, tomatoes and berries require prompt offload and temperature-controlled warehousing ashore; many arrive in ventilated cartons that cannot be frozen.”

The group added that the “operational picture has been poor”, noting that the coincidence of the overtime ban with the failure of a docks crane this summer led to a backlog.

Although delays were not a factor at present, the group told the Gazette that the Cup Match holiday week had been “a mess” getting some items off the docks — and that each week presented “some form of delays”.

They said offloading was prone to difficulties such as storms affecting boat schedules.

The group also said that the industrial action had lacked full support among dock-workers, which they said implied that “internal union politics” played a role because the matter involved the union leader’s son.

The group said that residents “deserve confidence that choices affecting the national lifeline are being made in the wider public interest, not through the prism of family ties”.

The BIU president was open this week in “declaring my interests” when he acknowledged that his son was at the centre of the dispute.

At the time, Mr Furbert said: “If it was any other worker than Chris Furbert Jr, would the decision be the same?”

He added: “It’s got to be personal.”

A Ministry of Home Affairs spokeswoman said the ministry was aware that dropping overtime had implications for “the timely movement of goods, which can in turn affect cost-of-living pressures for residents and businesses alike”.

She said the ministry had monitored the situation “closely” and kept in communication with those involved, with the priority of safeguarding access to essentials.

“We have confidence that this labour matter, under the remit of the Ministry of Economy and Labour, is amply being managed by the minister responsible and his team.”

She said that while the matter remained before the courts, “we support a resolution that balances industrial rights with the critical need for operational continuity at the docks”.

An economy and labour spokeswoman highlighted that in January a tribunal had issued an award in the matter of Chris Furbert Jr and Stevedoring Services Ltd, which was now being appealed in the Supreme Court.

The ministry had been “fully aware” of the overtime ban in relation to the dispute.

“However, we will not provide further comment as this matter is subject to additional legal proceedings.”

She said the ministry appreciated the commitment of those involved to resolve the matter and urged “constructive discussion that considers the wellbeing of their workers as well as the needs of the public, while they await the outcome of the Supreme Court decision”.

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Published August 15, 2025 at 6:30 pm (Updated August 15, 2025 at 8:21 pm)

Overtime ban lifted at docks as importers share frustrations

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