Couple wins battle over missed Sept 11 cruise to Bermuda
A Massachusetts couple is to be reimbursed for legal fees spent wrangling with Norwegian Cruise Lines over a cancelled trip to Bermuda.
Mark and Tara Casavant planned to visit the Island a decade ago but backed out of their cruise from Boston after they were frightened by the September 11 terrorist attacks.
According to the Boston Herald, the couple sued NCL in 2002, after which a US lower-court judge ruled that their tickets be refunded. The Casavants then took their case to the state Supreme Judicial Court.
In a ruling issued Thursday, Massachusetts’ highest court found that the cruise line refused to give the pair a refund because they cancelled their trip less than two weeks before the ship was to sail. The cruise line also refused to let the couple reschedule, the court determined. NCL was ordered to pay the couple back as it had failed to fully disclose its refund policy and refused to reimburse the $2,135 cost of their trip.