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Planning website to be unavailable during upgrade

The Department of Planning’s Customer Self-Service website will be unavailable tomorrow while the department carries out an upgrade of its online management system.

The upgrade is part of a plan to enable people to submit planning applications online.

The updated Energov system will allow planning submissions to be made directly through the Department’s customer self-service website.

Victoria Pereira, the Director of Planning, said. “Energov has provided the Department with a platform to streamline many of our services and provide user-friendly options for customers.

"The CSS is a user-friendly platform, allowing for the search of all public planning records, estimation of fees, submission of applications and the request for inspections.

“As improvements continue and additional features are implemented, we hope the CSS will be a much-valued resource for Bermuda's planning needs.”

Ms Pereira said the system update will take place tomorrow, which will make both the Energov website and the CSS site unavailable for the day.

However the Department of Planning offices will remain open and submissions can be made by e-mail to planningfrontdesk@gov.bm.

Requests for inspection on active construction projects can be made by phone at 297-7828, and all submissions or requests received today will be processed on Monday.

Ms Pereira apologised for any inconvenience caused by the “necessary interruption of online services”.

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Published January 14, 2021 at 11:36 am (Updated January 14, 2021 at 11:41 am)

Planning website to be unavailable during upgrade

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