We can all seek to do better
November 14, 2011
Allow me to share an experience very similar to one relayed in your Letters to the Editor section dated November 14.
Like Mrs Hines, I was in town with a two-month-old baby and in fact was late in collecting my two-year-old from preschool due to my own car being clamped, so I completely understand her frustration and do not intend to diminish it by any means.
What I will share in addition to my comments to the Corporation of Hamilton below is that simply because we are all so well travelled and accustomed to a certain level of service and variety, we may have unreasonable expectations for an island/retail sector of Bermuda's size. I am the first to admit that I have a genuine fondness for online shopping and I have even had horrible shopping experiences in Bermuda but they are not the norm for me personally. Despite the doom and gloom of those who write letters to editors or post comments on the Internet news sites most Bermudians and even most people living in Bermuda are happy, healthy and productive members of society.
I don't believe it is fair to fault the Corporation for our own errors, regardless of the circumstances at the time but rather we can all seek to do better individually by appreciating the efficiency and effort of Corporation staff and even buying Bermuda when the opportunity presents itself.
November 4, 2011
Good day Mr (Edward) Benevides
I just wanted to take a moment to relay an experience I had this morning, Friday 4th November, in the Cavendish car park.
I do not recall a time when I have had the opportunity to park in Cavendish but I had a 10.30am appointment on Reid Street extension so it was my best option. As I was approaching the car park, I noticed what looked like two empty parking bays in the one hour parking section. On entering the lot I found that I was unable to fully park in either of them since both cars on either side were parked on the dividing lines. I foolishly decided to park with my wheels on the dividing line just as the other two cars had done before me. As you can imagine I was efficiently booted by your staff at 11am before I returned and that is not a matter I wish to dispute as I accept my error in parking incorrectly.
This is my first experience in having my car booted by any authority and I do wish to commend your employee Freddy Richardson in conducting himself professionally and courteously throughout. I called the number as advised on my ticket/notice and Mr Richardson explained the reason for the boot over the phone and arrived within ten minutes as promised. I accepted my fault immediately and we had what I considered a pleasant exchange considering the circumstances. We discussed the parking options I had at the time I arrived, but of course once he arrived on the scene both cars had moved and I was the only offender present. Interestingly enough, one of the cars a memorable red Mercedes had moved only a few feet away to an adjacent bay. Obviously, I could have used better judgment and not followed the bad behaviour of those before me but this manner of parking is not an isolated occurrence in City of Hamilton parking lots. I have a relatively small Mazda 2 car which fits easily in most spaces but, we all know most of the larger cars on the road are not easily accommodated in standard size parking bays. In most instances I prefer to park at the No 1 parking lot because the bays are larger and more accommodating but this morning this was not an option.
My intention here is not to complain about the booting of my car or to claim hardship in having to pay $100 to release it that matter is settled but I do wish to add my voice to the call for wider parking bays in the City of Hamilton parking lots as soon as practical.