Long-serving Digicel and BTC employee Shervin Dill has retired after 48 years.

Digicel said yesterday that Mr Dill worked in every department where he developed a full understanding of what was required of each division.

The company said: “This knowledge awarded him the opportunity to be a full-time a residential phone installer and repairman.

“His skill and passion saw him advance quickly within the company and in 1980 he was promoted to supervisor of special services, a position he held for over 25 years.

“Since BTC merged with Digicel, Mr Dill worked in the Service Delivery department where he was responsible for the day-to-day co-ordination of delivery activities between the company and its commercial customers.

“Over his career, Mr Dill has seen major developments in technology and he was involved in the change from residential party line services to single line services, which meant having to visit just about every home in Bermuda to reconfigure telephone lines.

“He was also part of the Digicel team responsible for upgrading the cell sites to provide customers with LTE, which provides Digicel customers’ with the fastest mobile network on the island.”

Mr Dill said: “I was straight out of BDA Technical Institute when I started at BTC in 1970 and it was a proud moment for me, because I felt it was an excellent opportunity for me to have a lifetime career in telecommunications.

“My career at BTC, and now Digicel and BTC, has been an awesome and rewarding life journey. As a member of the team, I feel that I have been an integral part of the evolution of telecommunications, networking all of Bermuda both locally and internationally to the world.

“Telecoms has evolved in Bermuda from the days of residential party lines and low-speed data to unbelievable high-speed network connectivity and communications. Add mobile data to the list and it has revolutionised technology.

“With the investment Digicel has made in the fibre network in Bermuda, and as we transition from our legacy copper to fibre, the future looks bright for us all as we are now globally positioned for all of Bermuda to keep up with the demand and benefit from the best in high-speed communications,” he added.”

Chris Wright, head of operations, Digicel and BTC, said: “Shervin Dill represents what we all aspire to in terms of career, community and family. He has the ability to make everyone around him feel important and valuable, from customers to colleagues and even competitors.

“He accomplished so much through other people, both professionally and personally, which is the mark of a great leader and he dispelled the myth that you could not be well liked by your teams if you were a great manager. He’s left a lasting legacy of how employees of the company should perform.”