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How to handle person who ‘blows up’ at work

Business trainer: Jan Fraser

A workshop focused on handling emotions, conflict and confrontation in business will be held tomorrow.

Business trainer Jan Fraser leads the event, which will suggest solutions on how to better deal with those emotions and confrontations.

The workshop will examine work situations that leave a person feeling they have “lost it” and regretting saying something, or saying nothing. It will also look at how to deal with another person who “blows up” at you and how best to handle that.

The class aims to present skills that assist in maintaining emotional control at work and managing the negative emotions of others.

Ms Fraser conducts training for Fortune 500 companies in the US, and businesses in Bermuda. She assists Jack Canfield, author of the bestseller Chicken Soup for the Soul, with coaching and success seminars. She has written three business books and is a keynote speaker at many events.

The workshop is tomorrow is from 9am to 1pm and costs $197. For details, contact Lisa Card on e-mail at lcard@bm.bm, or call 492-7271