Management at Southampton Princess are to investigate claims that gratuities for the banqueting department are being mishandled.

It comes after a four-year long campaign by waiter Adam Goodall who says documents showing how the tips are shared out are impossible to get hold off.

Mr. Goodall, who is the shop steward for Windows on the Sound, said the breakdown should be given to the shop steward of the banqueting department but the union had not shared that information with him or other staff.

He fears staff could be losing out on what they are due but when he has complained to the union he is referred to management who then refer him back to the union.

Mr. Goodall, who has worked at the hotel for around seven years, said: ?I have been trying to find the agreement, how it is split up.

?Over the years I have been sent from person to person.?

He said efforts to obtain minutes from meetings with BIU leadership have been rebuffed with the union saying it could be used against it.

Hotel manager Allan Trew said: ?We are aware he has some concern about the way it has been distributed.?

Mr. Trew said as soon as the busy period was over the issue of gratuities in the banqueting department would be looked at.

And Mr. Goodall has a second problem ? he believes waiters in his own department have been short changed over the summer with the various maitre d?ho?tel and dining room captains getting twice what they are due while he is down by between $500 and $800 and other waiters have missed out on even more.

He said the weekly breakdown of the gratuities, which should come to him as shop steward, was not given to him between March and July of this year.

He said: ?We have been trying to get our money back ? it is around $20,000 if not more but we have had no luck.?

Bermuda Industrial Union president Derrick Burgess refused to comment on the issues Mr. Goodall raised.