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Govt gives passport processing update

The Ministry of Home Affairs is still working to resolve technical issues that have delayed the processing of passports.

Hans Bruun recently complained to The Royal Gazette after he was forced to cancel a trip because he didn't get his passport in time.

The Department of Immigration later admitted that “technical issues” had caused delays.

A Ministry spokeswoman this afternoon said that a new replacement printer had been installed.

“Technicians are working to ensure that it is fully operational,” she said. “Once the printer is online, passports needed for immediate travel will be processed as a matter of a priority.

“Persons who have submitted applications in accordance with the standard submission deadlines, and who require passports for immediate travel, should contact the department at least 48 hours prior to travel date.

“Once again, we want to take this opportunity to thank the public for their continued cooperation and patience as we work to rectify this matter.”

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Published October 24, 2013 at 4:21 pm (Updated October 24, 2013 at 4:21 pm)

Govt gives passport processing update

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