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A few weeks ago we discussed the reception that some people experience when being greeted by Immigration and Customs staff at LF Wade International Airport. Well, obviously the message got through, because I got a call the other day seeking clarifica...

Did anyone hear that massive sigh of relief earlier this week? It came from parents who thanked God that school started again having spent a long, hot summer with their kids. Things just seem to run a bit smoother in households when school is in. Goo...

This week I’m addressing the topic of how people are received at the L F Wade International Airport. Most people seem disgusted and unimpressed with the manner, tone, lack of friendliness and poor customer service exhibited by persons working there. ...

This week my pet peeve is people’s attitudes towards, and abuse of, sick leave. I am sick and tired of people being out sick, taking too many sick days, thinking it is no big deal if they take several sick days, thinking they’re entitled to their eig...

Last week I wrote about the need for an attitude adjustment in our people. One of my mentors took me to task, suggesting that it is better for a person to get financial assistance than actually go out to work! He is right, because in some cases annua...

Really sad to hear about what happened at HWP this week. Looks like a $20 million loss. Well, the insurance provider will simply adjust their premiums upward at the earliest opportunity. Let’s hope that HWP can recover from this, that all the staff g...

Cup Match is back. Although Cleveland lost the Eastern Counties Cup, St George’s barely held on to my other cricket trophy! Thank God for that. But what a game it was! The true winners were the fans. More on this after we look at the Top 20. Holdin...

Well my prayers and wishes for Cleveland County's success in the Eastern Counties Cup Competition were not answered. However, I am and we were gracious in defeat. Congratulations to Bailey's Bay on a well-earned and deserved victory. They were the be...

Well it’s Eastern Counties Cup time and I would be remiss if I didn’t wish my team, the champions, Cleveland County Cricket Club, good luck in the 2011 competition. May we keep the cup for at least another year. Today my pet peeve is customer servic...