questions below: 1. What formal training is necessary for a job in automotive sales? 2. What is one of the challenges of being in a managerial position? 3. Why is the job of telephone operator such an important one for any company, but especially a retail and service company? 4. Why, according to Mrs. Pereira, is accounting not for everyone? 5. Why, according to Mr. Rebello and Mr. Simmons, does the learning never stop? 6. What opportunities for continuing education are available in this field?