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Airport launches new luggage tracking system

Frustrated travellers will now be able to trace their lost baggage thanks to a new system put in place at the L.F. Wade Airport.

The airport is debuting self-service WorldTracer Kiosks which are linked into a global tracing system for lost baggage. Last year over 25 million bags were lost worldwide.

L.F. Wade International is the first airport in the world to introduce the scheme, which allows passengers to scan baggage claim tags and enter contact details so they can remain fully informed until their bag is returned to them

Sandra Girona of SITA said: "SITA is very pleased to announce L.F. Wade International Airport as a new customer. The airport will be transformed into a showcase for how the industry can reap major benefits from the innovative use of IT for passenger self-service in a way that is attractive to both airlines and passengers.

"The timing is also very good as Bermuda will host the Airports Council International World Conference in November this year."

Airport general manager Aaron Adderley said: "The WorldTracer Kiosk is an innovative element in this major technology upgrade. SITA is also introducing more common-use self-service kiosks for passenger check-in, and upgrading our flight information displays and airport operational database."