A visitor has complained online and to Government about a negative experience with an “inappropriate” taxi driver.

In a post on the Cruise Critic forums the visitor, using the name “Harleysparents”, said that while they had a “spectacular” cruise, an experience with a taxi driver marred their time on the Island. She wrote that last Thursday, she and her husband got in a taxi at Dockyard, with the intention of having a drink at Woody’s before visiting Horseshoe Bay and Elbow Beach.

“Our driver was a local in his 60s who talked about his grandchildren,” she wrote. “Everything was fine and we were having a lot of fun until Elbow Beach. When we finished there my husband was in line to grab our kids T-shirts.

“I had to use the ladies room and told him I would meet him at the cab. When I got back to the cab I got in to wait for my husband, who incidentally is a 6ft 5in former football player.

“You would think based on that the cab driver would have remained gentlemanly. He did not. In fact as soon as I got in the cab he jumped into the back seat with me. I was stunned. I immediately jumped over the driver and exited the cab saying I [had]left my camera in the ladies room. We needed to get back to the ship so I asked my husband to refrain from saying anything until we got back. In retrospect we should have called another cab.

“Anyhow when we got back I told the driver what he did was inappropriate and that we would be dealing with it. I informed my concierge who planned to report the driver to the Norwegian [Breakaway].”

She said that the next day she contacted the dispatcher, who in turn notified the “Bermuda Transportation Police”.

“They had me write a statement and assured me that this man will lose his licence,” she wrote. “Though he never touched me, the situation was uncomfortable and inappropriate. I am still shocked.”

A spokeswoman for the Ministry of Tourism Development and Transport said the Transport Control Department has received a written complaint from the visitor, which has been forwarded to the Public Service Vehicles Licensing Board.