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The carrier sees air travel numbers reviving for the region after the slump of Covid-19

Carole Figueiredo, 75, says she is almost $700 out of pocket and says “the whole process has been super stressful”

Traveller Carole Figueiredo is frustrated by having to travel to London, England, from Bermuda to get to Toronto

The Ministry of Economy and Labour challenges interpretation of law by Lawrence Scott

Policy does not supersede legislation, the minister argues, and passengers can come in without transit visas

Lawrence Scott, a former transport minister, says passengers on direct flights should not need transit visas

Wayne Furbert discusses the possibility with the airline of more flights to Bermuda

The August schedule shows four flights between Bermuda and Ponta Delgada compared with two scheduled for this month

Former MP John Barritt and his wife are paid approximately $1,500 by the airline after repeated rejections of their initial claim

Flight crew availability, maintenance issues and adverse weather conditions add to unpredictability

The service provides a cost-effective alternative to traditional private jet charter on a luxury 14-seat, all-aisle, all-window aircraft, offering space and privacy

Wayne Furbert discusses the Bermuda market with David Neeleman while in New York