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BTC is hosting a live online chat platform to help with customer queries. The BTC platform is similar to one already run by sister firm Digicel, where customers can type messages direct into an on-screen window. Jakai Franks, BTC vice-president of cu...

Bermudian jobs could face the axe as international telecoms firm Digicel announced plans to cut 25 per cent of its worldwide workforce over the next 18 months. But Digicel stayed tight-lipped on whether the island would be affected by the job losses....

Telecom company BTC Digicel was unable to secure Bermudian workers for 85 short-term positions that went to staff from overseas, according to Patricia Gordon-Pamplin, the Minister of Home Affairs. She spoke after the large-scale hire over the weekend...

Specialised workers have been brought to the island to install a fibre network designed to measurably increase internet speeds in Bermuda. Digicel Bermuda has hired a contractor to assist with the next phase of upgrading its internet infrastructure. ...

Telecoms firm Digicel has been honoured by technology giant Cisco. Digicel was awarded the Cisco enterprise working partner for 2016 for Central America, North America and the Caribbean. Niall Clyne, head of Digicel Business, said: “This award is ver...

Telecommunications firm Digicel is inviting everyone to “make a wish” to reward someone they believe deserves it. The Christmas #GetGifted campaign opens today and allows any resident, including those who are not Digicel customers, to wish a gift for...

There will no night-time queues outside Digicel’s store on Black Friday this year, because the company is stepping away from the discount day tradition. Instead, it has responded to customers’ preference to have “the best value every day of the year ...

After the launch of d’music, Digicel’s music streaming and download app, the company has announced a competition giving two customers the chance to win a VIP trip for two to Las Vegas with d’music. Use of the app, exclusive to Digicel customers, cont...

A selection of Digicel-branded budget smartphones are proving popular with customers only weeks after going on sale in Bermuda. They sell at a fraction of the price of big name devices, such as Samsung’s Galaxy S7, and Apple’s iPhone, and that has sp...

Digicel Business will become an official event supplier for Land Rover BAR at the 35th America’s Cup in 2017. The company provided telecoms solutions, data connectivity and support for the Land Rover BAR team base and Royal Bermuda Yacht Club hospita...

Digicel Bermuda has boosted its range of smartphones by adding iPhones to its selection. The move “completes the set” for the company, which already sold Android devices, Blackberries and its own DL range of smartphones. Adding iPhones to its range h...

Digicel Bermuda has become a gold partner with technology security company Fortinet Solutions. Fortinet counts the majority of Fortune 500 companies among its customers, and provides a range of high-performance cybersecurity solutions for networks a...