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Covid: Delivery service sees increase in demand

Leanne Evans and Carl Vincent with the DropIt Delivery scooter (File photograph by Blaire Simmons)

A delivery service founder said that a spike in coronavirus cases meant increased demand for his business.

Carl Vincent added that it became clear residents had been asked to quarantine when they were available at home for days to take receipt of their groceries.

The co-founder of DropIt Delivery said: “There definitely is a correlation between a rise in cases and a rise in the need for deliveries.”

He explained: “Customers can select when they can receive a delivery … ultimately, the more orders that can be received early or the comments will say ‘you can deliver it any time’ – that’s how we can tell these people are definitely stuck at home.

“For the most part everyone will typically select a delivery slot and stick to it whereas now, the majority of orders say ‘send it at any time, we’re here for the next couple of days’.”

Mr Vincent said that the start of the school year and last week’s Labour Day holiday were also factors that contributed to the boost in orders.

His company distributes groceries from Lindo’s and works with Island Fresh, a recipe box company.

The business is adapting to cope with the demand.

Mr Vincent said: “What we have done is bring back people who came and worked during some of the other waves of Covid as well as made some changes with technology that we hope to implement within the next month.

“That should allow our scale to increase pretty fast so we’re excited for that.

“It does come with its challenges.

“Of course there’s more demand, which just means that in the general, normal market there’s more demand and the product shortages and stuff like that affect us as well.”

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Published September 17, 2021 at 7:56 am (Updated September 17, 2021 at 7:56 am)

Covid: Delivery service sees increase in demand

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