September 9, 2012Dear Sir,I would just like to know how Bermuda CableVision can let down its subscribers once more. It’s one of the biggest weekends in sports with NFL opening weekend and NFL Network has been without audio since Thursday, September 6, four days and counting as of this writing without the comprehensive coverage the channel provides to NFL fans. This hasn’t been the only channel left without audio for days at a time before being attended to. When is CableVision going to get with the programme and get serious about quality control?Time and time again CV is letting down the consumer with channels disappearing such as AMC and MSG, just to name a few. Shouldn't this call for an explanation from CV? We only hear about the Olympics but that's only once every four years, CV cannot go without an issue for a even a week it seems. I have seen on WOW that AMC is still on, WOW has introduced HD programming and boxes for a fraction of the cost of CV. Now it’s CV’s chance to improve and make a better product for they have the majority of the market.Since September 1 has arrived, where is that better looking signal for ZBM and ZFB on Cablevision? If anyone watched the NFL game between the Jets and Buffalo today, the picture was blurry and muddy looking, and it always looks like this way, not because the weather was a tad shaky. A $2.50 price increase to CV subscribers who have the deluxe package and up for ZBM and ZFB seems a bitter pill to swallow for this kind of quality.Anywhere else, network TV channels are supposed to be available free over the air and yet we don’t even have that choice anymore. So far in the last week, ZBM was out on a Saturday, Big Brother fans missed a live episode on a Thursday. BBC seriously needs better quality control especially since they are getting this windfall of funds from the consumers now. The buying public seem to demand quality for price in so many fields yet for cable television I don't understand why there is a great lack of complaints, therefore allowing things to be status quo and giving no impetus for change.FRUSTRATED CABLE VIEWERPembroke