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BERMUDA | RSS PODCAST

Why won’t Wi-Fi fly at the airport?

Could there ever be a better mix of bitter and sweet than what I experienced last week?I received the call I've been waiting for. Well one of them.Adam Steinman of Warner Bros invited me to LA to talk about Songopoly going forward. No promises...I thought...hmm, if I am in LA it's really only one flight to Australia, albeit a long one, so I shall take the family on vacation.Excited, I arrived at LF Wade International Airport on the day of departure.This was soon knocked out of me.I received my boarding pass and, complete with three huge bags, I made my way through to the booth of a US Customs Officer."Hello Mr Chapman. Please state your reason for going to the US."I replied: "I have a meeting in Los Angeles I need to attend.”"What is the nature of the meeting?""Well, I'm going to talk to Warner Bros about my TV show," I offered."Which TV show?" he said, looking up at me."Songopoly. I am going to meet with Warners to see if it can go global."He asked how long I'd be in Hollywood and I told him three days. "Then what?""Well," I said. "I'm going to Australia on vacation.""Can I see your boarding passes?""Where is the pass to Australia?" he asked."I will get it in LA. I'm flying Qantas from LA to Sydney.""Ok, show me documentation for your trip to Australia."I thought, hmmm, he's being a tad over officious, but I can do that. I pulled out my iPhone and told him it was on my e-mail."I can’t get the page up on my phone because I need WiFi," I explained, after reading same on my phone."Well, you better find some because I want to see your travel documents," he announced.By now there was 45 minutes to take off; boarding would be 15 minutes before that."Do you know anywhere in the airport where I can get WiFi?" I asked."No," he said."Do you know if there is WiFi in the airport?" I asked."No.”"Soooo, if there is no WiFi, and I need WiFi in order to call up my page, how can I show you my documents?"And this is what the Customs Officer answered...."That's not my concern. What is your concern is getting it to me because you are not getting on that plane without showing me your documents to Australia."I asked could I leave my bags in the Customs area while I went searching for WiFi. He said, "How many times have you travelled Mr Chapman? You must know you can never leave your luggage unattended.”I checked everywhere I could. No joy. So I stumbled out of the airport with 25 minutes to take-off.I went to the police station at the airport and explained my story. They didn’t have WiFi, but an officer allowed me to call up my gmail account and print out the documents.By now there was 15 minutes to take-off.Over the loud speakers, for everyone to hear, came the words, "Would Mr Ric Chapman report immediately to the gate lounge as your flight has boarded and we are waiting only for you. Mr Ric Chapman please hurry to the gate."I of course could not my frindly Customs Officer decided to check in a family of five as I arrived at his booth. Another four minutes went by and yet another round of announcements over the loud speakers asking me to hurry to my plane.Finally, I placed my passport, boarding passes and Australian receipt on the Customs Officer’s desk.He read through them as yet another announcement urged me to board."Place your right hand fingers on the scanner," he told me. I repeated the action for the left hand. He stamped my papers. I heard him say, "I know you are annoyed."I slowly raised my head, looked at him and said: "There is no f****ng WiFi in this airport."Then I turned and walked away. I heard him say in response as I turned, "That will teach you to bring a printed out copy of your travel details next time."Nowhere does it say you have to bring a printed copy just that you need to show travel documents if asked.Meanwhile, I made the flight and half the plane sarcastically clapped as I got on board. They had been kept waiting 15 minutes by my situation.In LA, the talks went well, very well in fact and they will make a decision whether to buy Songopoly or not, in November.I may have even calmed down by then.