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Mystery shoppers will be used to check up on businesses to see if they are meeting new national service standards for hospitality and customer service. They will assess businesses on five principals of service — welcoming, engaging, delivery, promoti...

Bermuda’s gym owners are limbering up for a post-festive season membership boost. For — as restaurants and bars brace themselves for a traditional downturn — gyms see an increase in numbers as people aim to shed holiday pounds and get fit for summer....

Business owners and entrepreneurs will be invited to information sessions and receive guidance about how to maximise business opportunities during the island’s hosting of the America’s Cup in May and June. With just over four months to go before the ...

The Bank of Butterfield fell 50 cents to $31.50 on The Royal Gazette/BSX Index. The drop, equal to 1.6 per cent, came after 1,814 shares traded. On the New York Stock Exchange, the bank was unchanged at $32. The Royal Gazette/BSX Index closed down 22...

Trading volume on the Bermuda Stock Exchange last year jumped by nearly a third. A total of 8.2 million shares traded, with a corresponding share value of $48.6 million, more than double the $22.9 million turnover recorded in 2015. Greg Wojciechowski...

The year 2016 was rather exciting for Bermuda from the legislative and regulatory perspective not only for the quantity and quality of developments in this arena over the past year but also because of the notable achievements of the jurisdiction such...

If a car valued at more than $48,000 stops at a set of traffic lights in a well-heeled London neighbourhood, the driver is likely to see a Bermuda Tourism Authority advertisement flash up on a billboard screen opposite. The driver will see an enticin...

Legal firm Sedgwick Chudleigh has appointed a new partner. Nick Miles, who joined the firm in 2010, joins Mark Chudleigh and Alex Potts as a partner. Mr Chudleigh said: “It is with great pleasure that we ring in 2017 by growing our partner team. “Nic...

The telecommunications industry regulator has widened its investigation into billing errors by BTC. The errors led to hundreds of business customers being hit with extra charges for services dating back a year, but now the Regulatory Authority is inv...

Clarien Bank Limited is to increase its Bermuda dollar personal base lending rate by 25 basis points, from 3.75 per cent to 4 per cent, next Monday. The bank’s commercial base lending rate will also increase by a similar percentage to 4.25 per cent. ...