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A report intended to improve government communications about the bus service is set to go before the House of Assembly. Victoria Pearman, the Ombudsman for Bermuda, announced this afternoon that she had delivered a report on the subject to the Speake...

A report on the status of Bermuda’s criminal injuries compensation system is set to be put before the House of Assembly at its next session. It comes after reports that the was “severely backlogged”, resulting in victims of violent crime waiting year...

The island’s Ombudsman is to step down next March after eight years in the role. Victoria Pearman said she was proud of the work the office had carried out during her tenure – particularly faced with the “extraordinary challenges for us all” caused b...

Complaints linked to Covid-19 accounted for a significant portion of the Ombudsman for Bermuda’s caseload last year, according to the office’s 2020 annual report. They ranged from emergency unemployment benefits for people put out of work to pandemic...

Almost $75,000 was paid to a private law firm last year by the Ombudsman’s office to deal with a dispute with a fired senior employee. The sum was revealed in a notice published by the Ombudsman in the Official Gazette, which listed total spending of...

The Ombudsman has revealed her office has received “increasingly complex complaints” about government maladministration over her time in charge. Victoria Pearman, who earns almost $185,000 a year, was made Ombudsman for a five-year term in 2014 and w...

Allegations of “negative and aggressive” behaviour and an “unhealthy culture” have been made about the public body which investigates government mismanagement. A letter that listed concerns about the independent Office of the Ombudsman has been leake...

The Ombudsman has logged an increased number of complaints about the island’s prison system. The office dealt with 263 complaints last year, with 55 of them to do with the Department of Corrections — almost five times more than any other body. The Be...

A child with special needs was overlooked because of “maladministration” in the Department of Education, a report by the Ombudsman has ruled. Victoria Pearman said improvements were needed to prevent children from education harm in her 2019 report on...

The Bermuda Ombudsman’s office dealt with matters last year including the handling of senior abuse complaint handling, public bus schedule communications, and delayed applications for criminal injuries compensation. The details came in the 2019 repor...

An attempt to improve communication over bus cancellations has been launched, the Ombudsman of Bermuda has revealed. Victoria Pearman said that the investigation was in the public interest “given the number of people impacted and the cumulative effec...

Victoria Pearman, the Ombudsman for Bermuda, has submitted her annual report for 2018 to the Speaker of the House of Assembly in accordance with her statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly this mor...